Privacy Policy

At OSA - One Step Australia, we are dedicated to safeguarding your online privacy by complying with privacy laws. We generally collect your personal information directly from you, but may sometimes obtain it from a third party if you have given consent or if it is reasonable to do so. Rest assured that we do not gather personal information if you are only browsing our website, and we only use the data you provide us for the intended purpose and for internal management reasons. We do not disclose your information to any external party unless it is required by law or if you have given your consent. We analyze non-identifiable website traffic data to improve our services, and provide you with options to access or correct your personal information, and to opt-out of receiving further communications from us. As a part of our security policy, we collect and use certain information such as your name, email, phone number, and address when you place an order through our website. We use cookies to facilitate online ordering and login, but they do not contain any personally identifiable information. By using our website, you consent to our data collection and usage, and we promise to notify you of any changes to our privacy policy. Our refund policy generally states that our university application services fee is non-refundable, unless there are compelling circumstances or in the event of unavailability of our services. We always aim to provide you with quality services, and welcome any feedback or complaints you may have. We encourage you to review our privacy policy and refund policy page periodically, as we may update it without prior notice.